You are a skilled salesforce leader that has helped a sales team at a leading company scale by leveraging the Salesforce platform. You have experience leading a team of salesforce developers, administrators, outside contractors, and assessing and integrating third party software. You are a Salesforce Certified Advanced Administrator and served in this role prior to managing a team.
You have experience leading an administrative and development team to automate processes, build workflows, lead system architecture, and manage permissions and privacy. You also have experience leading data segmentation, marketing automation (experience with Marketing Cloud a plus), apex customization, integrating third-party softwares and day-to-day database management (e.g. de-duplications, managing regular complex imports, etc)
You have provided value in your career by anticipating challenges and serving as a business partner to the sales team and other teams that rely on accurate and actionable data from Salesforce.
You are flexible with a technical approach and can break down complex ideas to a non-technical audience. You are comfortable presenting in front of senior leaders. You are an expert at being able to identify and manage your own emotions, as well as the emotions of others.
You pride yourself on providing memorable customer service experiences. You enjoy your work and are committed to it.